Delete Your Account

Last updated: 24 October 2026

This page explains how you can request deletion of your PakaMeals account and the personal data associated with it, and what is removed or retained when you do.

Delete from within the app (fastest)

You can delete your account directly in the PakaMeals app:

1. Open the PakaMeals app and sign in.
2. Go to Profile → Settings.
3. Scroll to the Account section and tap Delete Account.
4. Confirm when prompted. Your account and personal data are deleted immediately.

Request deletion by email

If you cannot access the app, send a deletion request from the email or phone number linked to your account to connect@pakameals.in with the subject “Delete my account”. Include the mobile number you use to sign in so we can verify your identity. We will process verified requests within 30 days and confirm by reply.

What data is deleted

When your account is deleted, we permanently remove your personal information, including:

• Your name, email address, and profile photo.
• Your mobile number is removed as an identifier (your account can no longer be signed into or linked back to you).
• Saved delivery addresses and location.
• Shopping cart, favorites, and saved meal schedules.
• Your wallet and wallet transaction history.
• Push-notification device tokens.
• Ratings and reviews you have submitted.

What data is retained, and for how long

For legal, tax, and accounting reasons we retain a record of completed orders and payments. These records are anonymized — they are no longer linked to your name, contact details, or any information that could identify you — and are kept only as long as required by applicable law (typically up to 8 years for financial records), after which they are deleted.

Important

• Account deletion is permanent and cannot be undone.
• Any remaining wallet balance is forfeited on deletion and is not refundable.
• If you have an order in progress, please wait until it is completed before deleting your account.